Last updated: 17th September 2020
The Doris Brixham website is owned and operated by Bounty Of The Sea Limited, registered in England and Wales, company number 07995004. The Business Registered office is: No 10 Union Lane, Brixham, Devon, TQ5 8DY, United Kingdom. Bounty Of The Sea Limited trades as "Doris Brixham". Our contact e-mail is [email protected] You can call our offices on +44(0)1803 411330 or write to us at the above address. Throughout this policy, we refer to ourselves as Doris Brixham for simplification purposes.
We collect several different types of information for various purposes to provide and improve our Service to you.
Whilst using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information we collect may include but is not limited to:
We request information to provide you with the service and only ask the essential information for us to provide you with a given service, so for example, if you do not purchase from us but sign up for an account on this website or sign up for our newsletter, we do not request your telephone number and address unless you decide to knowingly provide us this information through your account area or by contacting us. If you purchase from us as a guest or through an account on our website, we will require and retain your address(es) and telephone number.
If you sign up for an account on this website and purchase from us, we will retain your address (billing and any delivery addresses you have provided) and telephone number, and the following information which will be available to you through your account area:
Our newsletter subscription service is separate from our website. We have chosen this because many of our newsletter subscribers may not have an account on this website. For the purpose of signing up to our newsletter, we request the following information:
We request your full name so we may address you properly. You can unsubscribe from our newsletter at any time, or update your details by either following the preference or unsubscribe link found on the bottom of all our newsletter emails, or, fill out the form on our newsletter page (link found at the bottom of our website) and a link will be sent to you by email to update your details. You can also get in touch by emailing [email protected] Please also note there is a difference between unsubscribing from our newsletter and deleting your information. If you unsubscribe, we retain a record of your email and name to ensure you do not receive future emails from us. We can delete this record if you wish us to do so with any existing account held on our website at your request, and you can re-subscribe at any time.
We may also collect information on how this service is accessed and used ("Usage Data"). This Usage Data may include information about from where, what time and what type of device accessed our website service, but this does not incorporate personal data. This information includes (but is not limited to):
This data is collected solely for security and trouble-shooting purposes and is deleted pending on there being no security or trouble-shooting required action on our part.
Cookies are files with small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used include beacons, tags, and scripts, which collect data which we can use to analyse and understand how our website is used.
Example of the types of cookies we use:
Google Analytics tracking data which we collect is anonymized, meaning we (and our 3rd party analytics service Google Analytics) remove all trace of IP addresses which could uniquely possibly identify an individual if combined with usage data from our website. Our collected tracking data is analysed as a whole (usage by all website visitors is summarised in the statistics we analyse).
Doris Brixham uses the collected data for various purposes:
Doris Brixham retains Usage Data for internal analysis and security purposes. Usage Data is generally retained for a shorter period of time (2-3 months) except where we require the data to strengthen or improve the security of our website, troubleshoot functionality issues or we are obliged to retain the data for legal purposes. If we retain data beyond normal requirements, this data is immediately deleted once it has served its purpose.
Tracking data is anonymised (personal information identifiers are removed including IP Addresses) and we retain this data for 14 months, after which, the data is permanently deleted.
Your information, including Personal Data, may be transferred to - and maintained on - computers or servers located outside of your country, province or state, or other government jurisdiction where the data protection laws may differ from those from your jurisdiction.
If you are located outside the United Kingdom, and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United Kingdom and process it there.
All the information we collect is confidential between us (Doris Brixham) and you, and our Service Providers where applicable (more information under Service Providers later in our policy). This Information is not passed or sold on to third parties without your knowledge or prior consent unless we are required to do so by law.
Under certain circumstances, Doris Brixham may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (for example, a court or government agency).
Doris Brixham may disclose your personal data in good faith that such action is necessary:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. No payment information is stored on this website or in our offices. All payments are safely and securely handled through the PCI DSS Compliant services of Opayo and Paypal. Despite our website not holding financially sensitive information, we still fully encrypt our website with SSL which is an extra assurance that your communications and interactions with our website are private and secure. We ask that whether you register on this website or not, that you maintain your own good security practices which include but are not limited to:
Please remember that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
It is your responsibility to provide us with the correct information for us to provide the service. We cannot accept responsibility if you provide us with inaccurate information which results in incorrect delivery or service problems. If you provide us inaccurate information, we ask that you update any incorrect information you may have provided us either via your account on our website if you have one, or get in touch by emailing [email protected] Please note that if you provide an incorrect email address or delivery address, this may result in your personal information or products being sent to another individual if that address or email exists linked to another individual. If you have successfully placed an order on our website with incorrect details, please get in touch by emailing [email protected] or calling our offices on +44(0)1803 411330.
Doris Brixham aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.
Whenever made possible, you can update your Personal Data directly if you hold an account on our website by logging in to your account and accessing your information held in your account area of our website. If you do not have an account on our website, please contact us to make the desired changes.
If you wish to be informed what Personal Data we hold about you and/or you wish to be removed from our systems, you can do so by any of the below means:
* Please include a contact number in case we need to call you to verify your identity
In certain circumstances, you have the right:
You have the right to data portability for the information you provide to Doris Brixham. You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it. In exceptional circumstances we may be able to provide the information we hold about you in writing.
Please note, we may ask you to verify your identity before responding to such requests by confirming selected information with you by telephone. When emailing us to request information, changes or deletion of your data, please provide a contact number we can contact you on.
Note Concerning deletion of personal data: If you request us to delete your personal information held by us, but you have purchased from us in the past, we will retain your receipt transaction which we are required to do so for accounting and legal purposes. This includes your name, address and email as stated on your receipt. Payment information is retained by our payment processors and for our accounts purposes which is legally required. This data will never be used for any other purpose than the legal and accounting requirements we must comply with.
If you have an order in progress, we will not be able to process your request until your order is completed, or cancelled. Our website enables you to request data deletion through your account area, if you request deletion but an order is in progress, we will be aware of your request for deletion and you will receive an automated email informing you that the request will be dealt with as soon as your order has been dealt with.
So we can thoroughly ensure your contact details are completely removed from our website, newsletter and emails and are not present in any form other than on receipts we are required to keep for lawful and accounting purposes, please allow up to 7 working days for us to process your request.
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.
These third parties have access to the Personal Data we hold about you only to perform these tasks, and we provide them no further information than that which is required for the service they perform. These third parties are obligated to not disclose or use the data for any other purpose.
For payments processed for purchases on our website and telephone transaction payments, we use third party services for payment processing (payment processors).
The payment processors we work with are:
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor our service. This data is not shared with other google services and no personal data is transferred to or from Google for this purpose. IP Addresses are anonymized too.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:
Doris Brixham uses marketing services to advertise on third party websites. Our use of these services does not involve personal information being passed to or from such services.
Google AdWords - provided by Google Inc.
We use google Adwords to advertise on Google and Google partner websites. These adverts display primarily through google search, for example, you may have searched for "Driftwood Furniture" and followed an advert linked to our website, or, you may have browsed our website and searched for a service elsewhere and google suggests our website since it was of previous interest to you.
You can also opt out of Google Analytics for Display Advertising and customise the Google Display Network ads by visiting the Google Ads Settings page:
For more information on the privacy practices of Google, please visit the Google Privacy and Terms website page: http://www.google.com/intl/en/policies/privacy/
Facebook Pixel - provided by Facebook Inc.
We use the reCAPTCHA service provided by Google Inc. (Google) to protect your submissions via internet submission forms on this site. This plugin checks if you are a person in order to prevent certain website functions from being abused (or used) by spam bots. This plugin query includes the sending of the IP address and possibly other data required by Google for the Google reCAPTCHA service. For this purpose your input will be communicated to and used by Google. However, your IP address is previously truncated by Google within member states of the European Union or in other states which are party to the agreement on the European Economic Area and is, as such, anonymized. Only in exceptional cases is a full IP address transmitted to a Google server in the United States and truncated there. On behalf of the operator of this website (Doris Brixham), Google will use this information to evaluate your use of this service. The IP address provided by reCaptcha from your browser is not merged with any other data from Google or Doris Brixham.
By using the reCAPTCHA service, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
We use social networks such as Facebook, Twitter, Instagram, Pinterest and Google Business to promote our website and products. You will find the links to our social network pages at the bottom of our website. We do not exchange any individual/personal data with such services.
This Website and the Services are not directed to children under the age of 16. We do not knowingly collect information, including Personal Data, from children or other individuals who are not legally able to use our Sites and Services. If we obtain actual knowledge that we have collected Personal Data from a child under the age of 16, we will promptly delete it, unless we are legally obligated to retain such data. Contact us if you believe that we have mistakenly or unintentionally collected information from a child under the age of 16.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy whilst visiting such sites as such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.